Perpustakaan Digital ITB

Every time people and organization faced to take decision because it is often that they have several options that need to be chosen. Particularly in business, decision-making is very important because the decision maker needs to be able adaptive with the problem that arises that ranges from operational to strategic level then take the best course of action. Choosing the best method will also make sure of optimal resources company usage because the scarcity of resources and hence, resources need to be used effectively. This research will focus on the determining the best course of action using the decision analysis and method for the problem in tactical level that arises in PT Asuransi Jiwa Manulife Indonesia which is a subsidiary of Manulife Financial which centre office is in Canada. This research will only focus on the issue of business development in employment benefit division gathered from its center branch in Jakarta.