71 4. IMPLEMENTATION Conclusion Researcher has used CRT method to identify the core problem. CRT process is begun with undesired symptom and linkage with the cause and effect method until end up with core problem at the last link. Qualitative interview has been conducted to XYZ and ABC Company project team. Interview objective is to identify the undesired effect. These information are gathered for further analysis. Project Management Body of Knowledge (PMBOK® Guide), project procurement management section has been used for root cause analysis. There are four elements on the Project Procurement Management process, i.e. Plan, Conduct, Control and Close procurement. Researcher selects three out of four elements from project procurement management, and excluded close procurement because of straightforward job and fully ABC Company responsible. Identified root causes are assigned to the defined project procurement management process. There will be aggregates of root causes distributed to respective procurement management process. Root cause distribution represents a concern area for improvement on particular procurement process. Root cause distribution against procurement management process, i.e. plan, conduct and control are shown on table 4.1 as follows: 72 Table 4.1. Procurement Plan Conclusion Table 4.2. Procurement Conduct Conclusion BEFORE AFTER BEFORE AFTER VENDOR VENDOR XYZ Company XYZ Company 1Plan P545 Diaphragm Pump, UDE22: No advance information to vendor prior put on the vendor list on procurement plan. R. 1. Re-evaluate XYZ Company Approved preferred Vendor List. Refer to "Vendor Qualification Document RGP2- S-00-1640-012 section-6", it should not await for 5 years and it allowed any other time come to attention. Action by XYZ Company P552 Valves and Fittings, UDE12: Non-standard procurement item R.2. Customize the non- standard equipment technical and inspection requirement. R.3. Incorporated for the non- standard procurement on "Preparation of Equipment & Material Requisition doc. No. RGP-S-00-1135-004". Action by XYZ Company P530 Custody Metering Skid, UDE15: P545 Diaphragm pump, UDE17: XYZ Company 's Approved prefer Vendor List is not up dated R.4. XYZ Company is advised to qualify the new Vendor referring to "Vendor Qualification Document RGP2- S-00-1640-012" and updated Approved preferred Vendor List as required. Action by XYZ Company REMARKREMARK PMBOK Framework Entity BEFORE AFTER BEFORE AFTER VENDOR VENDOR XYZ Company XYZ Company 2Conduct P552 PRV, UDE26: Lack of understanding technical document during bidding stage. V.1. Invite OEM on the Technical Bid Evaluation and on Teleconference. The objective to have alignment among Local Agent and OEM. V.2. Both Local agent and OEM shall be on loop any communication between ABC Company and Vendor. Action by ABC Company P552 Valves and Fittings, UDE13: Construction schedule constrain. R.1. To be captured on lesson learn: It's advised to have an integrated work scope for easy control. Case sample: Pad support shall be included on piping scope. Action by XYZ Company P530 Custody Metering Skid, UDE22: Lack of Vendor’s resources plan V.3. Evaluate the work scope demarcation and clear direction to incumbent scope. V.4. Intend to give associated scope to parent equipment in order to shortened monitoring. Action by ABC Company P545 Sour Water Pump, UDE28: P545 Diaphragm Pump, UDE31: P552 PRV, UDE27: Not captured on Technical Bid Evaluation R.2. Specif y any particular requirement on the Technical Bid Evaluation and give weight fro assessment. It preferred if Vendor has an integrated production facility. Action by XYZ Company P545 Diaphragm Pump, UDE32: P552 PRV, UDE23: No engagement of Vendor by Local Agent at bidding and after Purchase Order (PO) stage. V.5. Invite OEM on the Technical Bid Evaluation and on Teleconference. The objective to have alignment among Local Agent and OEM.