IMPROVING COAL POWER PLANT HEAT RATE PERFORMANCE AT PT PUNCAK JAYA POWER FINAL PROJECT by: MACH ANT HERSON NIM : 29115292 Master of Business Administration School of Business and Management Institut Teknologi Bandung 2017 i IMPROVING COAL P OWER PLANT HEAT RATE PERFORMANCE AT PT PUNCAK JAYA POWER MACH ANT HERSON NIM : 29115292 Date of Examination on July 25 th , 2017 Date of Graduation on October 20 th , 2017 MBA Executive Program, School of Business and Management, Institut Teknologi Bandung, 2017 Thesis Counsellor: Achmad Ghazali, ST., MBA., Ph.D. ABSTRACT It is imperative in maintaining the Coal Power Plant operation at lower heat rate level as possible to ensure the electrical generation process at an efficient level with less fuel consumptions. The existing problem with low performance of heat rate of Coal Power Plant of PT Puncak Jaya Power within three consecutive years has shown the trending down conditions need an enhancement to maintain at positive value of the heat rate performance in day-to-day operation. The calculated financial loses on inefficient operational of Coal Power Plant stations had become an issue and challenge to turn the condition around to an optimum operation level. The problems identified using Fishbone diagram and the analysis with the Kepner Tregoe method with the four basic thinking pattern: Situational Appraisal, Problem Analysis, Decision analysis, and Potential Problem Analysis aim to find the solutions and provide the useful recommendations to management team in improving the coal power plant heat rate performance. The proposed solution then challenges to the success implementation with specific strategy, measurable, realistic, attainable, and timely manner. Keywords: heat rate, heat rate performance, coal power plant, Fishbone, Kepner Tregoe ii MENINGKATKAN PERFORMA TINGKAT PANAS PEMBANGKIT LISTRIK TENAGA UAP PADA PT PUNCAK JAYA POWER MACH ANT HERSON NIM : 29115292 Tanggal Ujian (25 July 2017) Tanggal Wisuda (20 Oktober 2017) Program Ekesekutif MBA, Sekolah Bisnis dan Manajemen, Institut Teknologi Bandung, 2017 Dosen Pembimbing: Achmad Ghazali, ST., MBA., Ph.D. ABSTRAK Pentingnya menjaga operasional pembangkit listrik tenaga uap pada tingkat panas yang rendah untuk memastikan produksi listrik berada pada tingkat efisiensi dengan pemakaian bahan bakar yang rendah. Permasalahan rendahnya kinerja tingkat panas pembangkit listrik tenaga uap milik PT Puncakjaya Power dengan tiga tahun operasi yang menunjukkan kecenderungan menurunnya kondisi yang membutuhkan upaya peningkatan kepada nilai positif kinerja tingkat panas operasional harian. Perhitungan kerugian biaya pada operasional stasiun pembangkit yang tidak efisien telah menjadi isu dan tantangan untuk membalikkan keadaan ke tingkat operasional yang optimal. Identifikasi persoalan yang ada menggunakan Diagram Fishbone dan menganalisis masalah menggunakan metode Kepner Tregoe dengan empat dasar pola pemikiran: penilaian situasional, analisis persoalan, alanisis keputusan, dan analisis potensi masalah dimaksudkan untuk menemukan solusi dan menyiapkan rekomendasi yang bermanfaat kepada manajemen dalam upaya meningkatkan kinerja tingkat panas pembangkit listrik tenaga batubara. Proposal solusi kemudian ditantang untuk mensukseskan implementasi dari target yang spesifik, terukur, realistis, dapat dicapai, dan tenggat waktu. Kata kunci: tingkat panas, kinerja tingkat panas, pembangkit listrik tenaga batubara, Fishbone, Kepner Tregoe iii VALIDATION PAGE IMPROVING COAL POWER PLANT HEAT RATE PERFORMANCE AT PT PUNCAK JAYA POWER by: MACH ANT HERSON NIM : 29115292 Master of Business Administration School of Business and Management Institut Teknologi Bandung Approved by: Academic Advisor ____________________________ (Achmad Ghazali, MBA., Ph.D.) iv This page intentionally left blank v FOREWORD Firstly, I would like to thank thy Almighty God for all His loves and blessing for the rest of my life, and especially in the beginning of my MBA study and in writing this final project. This final project is one of the mandatory requirement for completing the MBA program at Institut Teknologi Bandung. I raise my gratitude to my thesis counsellor Mr. Achmad Ghazali, ST., MBA., Ph.D who had provide wonderful support, efforts and approval for the completion of this thesis. My respectful to Dr. Sylviana Maya Damayanti, ST., MBA and Ir. Rudy Bekti, MM who had examined my thesis and provide correction and guidance to my thesis. I thankful to all lectures in MBA School of business ITB who had transfer the knowledge to me and all students of PTFI Batch#4, we will remember the meaningful spent time together in the classroom.