vii TABLE OF CONTENTS ABSTRACT i ABSTRAK ii TABLE OF CONTENTS .................................................................................................. vii LIST OF APPENDICES .................................................................................................... ix LIST OF FIGURES ............................................................................................................ x LIST OF TABLES ............................................................................................................. xi LIST OF ABREVIATIONS ............................................................................................. xii Chapter I Introduction ...................................................................................................... 1 I.1 Background .......................................................................................... 1 1.2 Research Questions .............................................................................. 8 I.3 Research Objectives ........................................................................... 11 I.4 Research Approach and Methods ...................................................... 11 I.5 Key Assumptions and Research Limitations ..................................... 12 I.6 Novelty and Originality ..................................................................... 13 I.7 Research Writing Structure ................................................................ 15 Chapter II Research Literature Review .......................................................................... 18 II.1 Method of Literature Review ............................................................. 18 II.2 Hospital Supply Chain Management ................................................. 26 II.3 Maturity in supply chain management ............................................... 29 II.4 Theory of Capabilities Organization .................................................. 35 II.5 Institutional Context .......................................................................... 38 II.6 Research State of the Art ...................................................................