LEAN SIX SIGMA IN DIGITAL TRANSFORMATION GEOTECHNICAL OPERATIONAL INTEGRATION USING THE G-ROCKS PLATFORM TO MANAGE GEOTECHNICAL HAZARDS IN PT. BORNEO INDOBARA FINAL PROJECT In partial fulfilment of the requirement For the master’s degree From Institut Teknologi Bandung By SENO MARIS UTOMO Student ID: 29323184 (Master of Business Administration Program) BANDUNG INSTITUTE OF TECHNOLOGY February 2024 ABSTRACT LEAN SIX SIGMA IN DIGITAL TRANSFORMATION GEOTECHNICAL OPERATIONAL INTEGRATION USING THE G-ROCKS PLATFORM TO MANAGE GEOTECHNICAL HAZARDS IN PT. BORNEO INDOBARA By: SENO MARIS UTOMO Student ID: 29323184 (Master of Business Administration Program) Lean six sigma in the digitalization transformation of the G-ROCKS (Geotechnical Real Time Observation and Control for Key Stability) platform is a systematic approach to improve operational efficiency by using the DMADV (Define-Measure-Analyze- Design-Verify) concept, a lean six sigma framework that supports the development of new products, services, or design processes to produce features according to operational needs so that they can provide fast, accurate, and comprehensive information in geotechnical risk management at PT. Borneo Indobara. This study found that the information viewed, data analysis, marking of hazard locations, collection from monitoring tools, collection from field inspections, understanding of information, and follow-up information had a sigma value <2 which hampered the distribution of Geotech information to operations. The platform features real-time monitoring capabilities, geofencing functionality, and a command center accessible through a dashboard, which can also be distributed to mobile users. After evaluation, the G-ROCKS design was able to reduce the response duration from an average of 17 minutes to approximately 5 minutes, thus complying with the Golden Time Emergency Response Team Standard Operating Procedure with a maximum duration of 7 minutes by maximizing the G- ROCKS feature design to achieve Six Sigma 6 level. Landslide mitigation carried out in the context of this research focuses on the application of technologies such as real-time monitoring, early warning systems, follow-up recommendation information, slope safety factor analysis, and risk matrices. This work emphasizes the importance of the contribution of integrated geotechnical systems to risk minimization, smarter decision making, and landslide reduction as it ensures rapid response, as well as operational practices that meet Industry 4.0 standards by providing solutions very quickly. These insights have practical implications for digital implementation in the mining sector to achieve higher levels of safety and operational efficiency. Keywords: Lean Six Sigma, DMADV Framework, G-ROCKS Platform, Geotechnical Hazard Management, Real-Time Monitoring, Industry 4.0, Mining, Risk Mitigation, Digital Transformation, Operational Efficiency, Landslide, System Integration. ABSTRAK LEAN SIX SIGMA DALAM TRANSFORMASI DIGITAL INTEGRASI OPERASIONAL GEOTEKNIK MENGGUNAKAN PLATFORM G-ROCKS UNTUK MENGELOLA BAHAYA GEOTEKNIS DI PT. BORNEO INDOBARA Oleh SENO MARIS UTOMO Student ID: 29323184 (Program Studi Magister Administrasi Bisnis) Lean six sigma dalam transformasi digitalisasi platform G-ROCKS (Geotechnical Real Time Observation and Control for Key Stability) merupakan pendekatan sistematis untuk meningkatkan efisiensi operasional dengan menggunakan menggunakan konsep DMADV (Define-Measure-Analyze-Design-Verify), kerangka kerja lean six sigma yang mendukung pengembangan produk, layanan, atau proses desain baru untuk menghasilkan fitur-fitur sesuai dengan kebutuhan operasional sehingga dapat memberikan informasi yang cepat, tepat, dan komperhensif dalam menajemen risiko geoteknik di PT. Borneo Indobara. Berdasarakan penelitian ini didapatkan bahwa informasi dilihat, analisis data, penandaan lokasi bahaya, pengumpulan dari alat pemantauan, pengumpulan dari inspeksi lapangan, pemahaman informasi, dan informasi tindak lanjut memiliki nilai sigma <2 yang menghambat dalam distribusi informasi Geotech kepada operasiona. Platform ini memiliki pemantauan waktu nyata, geofencing, dan pusat komando yang dapat diakses melalui dasbor dan dapat didistibusikan ke pengguna mobile seluler. Manajemen risiko geoteknik merupakan aspek penting dalam operasi tambang, khususnya untuk mencegah kerugian operasional, keselamatan pekerja, dan kerusakan lingkungan akibat kegagalan lereng. Setelah dievaluasi, desain G-ROCKS mampu mengurangi durasi respons dari rata-rata 17 menit menjadi sekitar 5 menit, sehingga mematuhi Prosedur Operasional Standar Tim Tanggap Darurat Golden Time dengan durasi maksimum 7 menit dengan memaksimalkan desain fitur G-ROCKS untuk mencapai level Six Sigma 6. Mitigasi longsoran yang dilakukan dalam konteks penelitian ini berfokus pada penerapan teknologi seperti Pemantauan real-time, sistem peringatan dini, informasi rekomendasi tindak lanjut, analisa faktor keamanan lereng, dan matrik resiko. Pekerjaan ini menekankan pentingnya kontribusi sistem geoteknik terpadu terhadap minimalisasi risiko, pengambilan keputusan yang lebih cerdas, dan penurunan tanah longsor karena memastikan respons yang cepat, serta praktik operasional yang memenuhi standar Industri 4.0 dengan memberikan solusi dengan sangat cepat.