Hasil Ringkasan
166 Chapter V Results and Discussions V.1 Introduction Within this chapter, computations and discussions shall be undertaken predicated upon data acquired from the field during the research phase. The analytical framework employed herein encompasses both descriptive analysis and empirically substantiated analysis via the application of Structural Equation Modeling (SEM) utilizing the LISREL software. Notably, path analysis is deployed for the quantification of constructs encompassing Digital Culture, General Culture, Digital Literacy, Attitudes to change, and Perceived Performance. It is imperative to emphasize that the study's sample population comprises a total of 383 individuals. V.2 Results V.2.1 Descriptive This section offers a descriptive overview of the respondents involved in the study. An examination of the profiles of the 383 participants reveals their distribution across various divisions and levels. Over half of the respondents are from the Consumer Division (CFU Consumer), with the remainder spread across other divisions, mirroring the overall distribution of Telkom employees (refer to Appendix 1 for details). Regarding job profiles, about 70% of the respondents are staff level employees (Band VI), with a decreasing number at higher levels. This distribution reflects the general position level composition of Telkom's workforce. Additionally, a detailed analysis of each variable has been conducted, revealing differences in the average scores for conscious and unconscious aspects (detailed findings can be found in Appendix 1). In this section, the respondent profiles based on age and the average values per variable for each group of respondents based on their birth generation will be specifically presented. This aims to further explore the existence of a generation gap and to set the stage for the discussion of intervention steps that will be included in this dissertation. 167 Table V.1 Respondents profile based on generation No Generation f % 1 1946-1964 (Baby boomer) 0 0 2 1965-1980 (Gen X) 46 12.0 3 1981-1999 (Gen Y) 335 87.5 4 2000-now (Gen Z) 2 0.5 Total 383 100.0 Based on the table above, it can be observed that the majority of respondents, specifically 329 individuals or 85.9%, fall into the age category of 1981- 1999 (Gen Y). Table V.2 Descriptive Analysis of Variables Based on Generation (Conscious) VARIABLE The average values for each generation 1946- 1964 1965- 1980 1981- 1999 >2000 All GENERAL CULTURE (GC) 0 4.34 4.27 4.12 4.27 Solid 0 4.62 4.41 4.00 4.43 Smart 0 4.09 4.02 4.00 4.02 Competent 0 3.93 3.91 3.34 3.91 Loyal 0 4.37 4.09 3.67 4.13 DIGITAL CULTURE (DC) 0 3.78 3.73 3.36 3.73 Learning Agility 0 4.54 4.57 4.00 4.57 Visionary 0 4.28 4.21 3.34 4.21 Willingness to Take Risks 0 3.61 3.63 3.84 3.63 Passion For Trial and Error 0 2.74 2.68 2.67 2.69 Empowerment 0 3.96 3.75 3.00 3.77 Collaboration 0 3.57 3.52 3.34 3.52 DIGITAL LITERACY (DL) 0 4.34 4.57 4.00 4.54 Operational 0 4.43 4.52 4.00 4.51 Information Navigation 0 4.43 4.68 4.00 4.64 Social 0 4.36 4.41 4.00 4.40 Creative 0 3.91 4.44 4.00 4.37 Mobile 0 4.57 4.79 4.00 4.76 ATTITUDES TO CHANGE (ATT) 0 4.44 4.46 3.95 4.45 Cognitive 0 4.64 4.58 4.00 4.58 Affective 0 4.17 4.28 3.84 4.27 Conative 0 4.50 4.52 4.00 4.51 168 Table V.2 Descriptive Analysis of Variables Based on Generation (Conscious) (cont.) VARIABLE The average values for each generation 1946- 1964 1965- 1980 1981- 1999 >2000 All PERCEIVED PERFORMANCE (PP) 0 4.30 4.27 3.67 4.27 Perceived Individual Performance 0 4.22 4.28 3.00 4.27 Perceived Team Performance 0 4.32 4.23 4.00 4.24 Perceived Organization Performance 0 4.36 4.30 4.00 4.31 Table V.3 Descriptive Analysis of Variables Based on Generation (Unconscious) VARIABLE The average values for each generation 1946- 1964 1965- 1980 1981- 1999 >2000 All GENERAL CULTURE (GC) 0 1.83 1.99 1.00 1.97 Solid 0 2.02 2.09 1.00 2.08 Smart 0 1.78 2.39 1.50 2.32 Competent 0 2.09 1.67 1.00 1.71 Loyal 0 1.46 1.75 1.00 1.71 DIGITAL CULTURE (DC) 0 1.83 1.81 1.00 1.81 Learning Agility 0 1.41 1.74 1.00 1.70 Visionary 0 2.17 1.99 1.00 2.01 Willingness to Take Risks 0 1.72 1.61 1.00 1.62 Passion For Trial and Error 0 2.04 2.02 1.50 2.02 Empowerment 0 2.15 1.95 1.00 1.97 Collaboration 0 2.72 2.77 1.00 2.75 DIGITAL LITERACY (DL) 0 2.15 2.03 1.00 2.04 Operational 0 1.63 1.66 1.00 1.65 Information Navigation 0 1.96 1.90 2.50 1.91 Social 0 2.74 2.83 1.00 2.81 Creative 0 2.11 1.96 1.00 1.97 Mobile 0 2.80 2.61 1.00 2.62 ATTITUDES TO CHANGE (ATT) 0 1.07 1.05 1.00 1.05 Cognitive 0 1.09 1.11 1.00 1.10 Affective 0 1.07 1.04 1.00 1.04 Conative 0 1.11 1.12 1.00 1.11 169 Table V.3 Descriptive Analysis of Variables Based on Generation (Unconscious) (cont.) VARIABLE The average values for each generation 1946- 1964 1965- 1980 1981- 1999 >2000 All PERCEIVED PERFORMANCE (PP) 0 1.26 1.22 1.00 1.22 Perceived Individual Performance 0 1.13 1.07 1.00 1.08 Perceived Team Performance 0 1.48 1.67 1.00 1.64 Perceived Organization Performance 0 1.41 1.16 1.00 1.19 Based on the cross- tabulation above, it can be observed that there is no difference in the average values for each variable across age generations. These findings lead to a more in-depth analysis through difference test for each of variables based on age. The difference test is conducted using ANOVA test among more than two populations on conscious data, which in this study is based on four age categories for each variable. Hypothesis Test : Ho: µ1 = µ2...= μ10 (There are no differences in each variable based on age) Ha: µ1 ≠ µ2…≠ μ10 (There are differences in each variable based on age) Test Criteria: Based on probability value: If the value is Sig. ≥ 0.05, Ho accepted . If the value is Sig. < 0.05, Ho rejected .