THE POSITIVE AND NEGATIVE IMPACTS OF TOURISM ON LOCAL COMMUNITIES IN BANDUNG Final Project By: Cho Jun Hyun ID No :19020032 Undergraduate Program School of Business and Management Institut Teknologi Bandung 2024 THE POSITIVE AND NEGATIVE IMPACTS OF TOURISM ON LOCAL COMMUNITIES IN BANDUNG Cho Jun Hyun 19020032 Undergraduate Program School of Business and Management Institut Teknologi Bandung, 2024 Supervisor: Adita Pritasari, S.T., M.S.M. ABSTRACT This thesis looks at the various outcomes that impact the Indonesian community due to tourist sites in the area. This study examines the multifaceted impacts of tourism on local communities in Lembang, Indonesia, focusing on environmental, social, and economic aspects. The research aims to identify both positive and negative consequences of tourism in the area, particularly in well-known tourist sites such as The Great Asia Afrika, The Farmhouse, and the Floating Market. A qualitative approach is employed, involving semi-structured interviews with local residents, business owners, and employees, as well as participant observation at the tourist sites. Findings reveal that tourism positively contributes to local economic growth through job creation, improved waste management, and cultural exchange. Local businesses benefit from increased tourist spending, leading to diversified income sources and infrastructural development. However, tourism also brings significant negative impacts, including environmental degradation, cultural erosion, increased cost of living, and economic disparity. The influx of tourists leads to air pollution, loss of green spaces, and disruption of local norms and privacy. The study underscores the need for sustainable tourism practices that balance economic benefits with environmental preservation and social harmony. Recommendations are provided for government agencies, local communities, and tourism management to enhance positive outcomes and mitigate adverse effects. Further research is suggested to explore long- term impacts and effective mitigation strategies. Keywords: Tourism, Local Communities, Environmental Impact, Social Impact, Economic Impact, Sustainable Tourism, Lembang, Indonesia i DAMPAK POSITIF DAN NEGATIF PARIWISATA PADA KOMUNITAS DI BANDUNG Cho Jun Hyun 19020032 Program Sarjana Sekolah Bisnis dan Manajemen Institut Teknologi Bandung, 2024 Pembimbing: Adita Pritasari, S.T., M.S.M. ABSTRAK Tesis ini melihat berbagai hasil yang mempengaruhi komunitas Indonesia akibat adanya situs wisata di daerah tersebut. Penelitian ini menelaah dampak multifaset dari pariwisata pada komunitas lokal di Lembang, Indonesia, dengan fokus pada aspek lingkungan, sosial, dan ekonomi. Penelitian ini bertujuan untuk mengidentifikasi baik konsekuensi positif maupun negatif dari pariwisata di daerah tersebut, terutama di situs-situs wisata terkenal seperti The Great Asia Afrika, The Farmhouse, dan Floating Market. Pendekatan kualitatif digunakan, melibatkan wawancara semi-terstruktur dengan penduduk setempat, pemilik usaha, dan karyawan, serta observasi partisipan di situs-situs wisata. Temuan menunjukkan bahwa pariwisata berkontribusi positif terhadap pertumbuhan ekonomi lokal melalui penciptaan lapangan kerja, perbaikan pengelolaan sampah, dan pertukaran budaya. Bisnis lokal mendapat manfaat dari peningkatan pengeluaran wisatawan, yang mengarah pada diversifikasi sumber pendapatan dan pengembangan infrastruktur. Namun, pariwisata juga membawa dampak negatif yang signifikan, termasuk degradasi lingkungan, erosi budaya, peningkatan biaya hidup, dan kesenjangan ekonomi. Masuknya wisatawan menyebabkan polusi udara, hilangnya ruang hijau, dan gangguan terhadap norma dan privasi lokal. Studi ini menekankan perlunya praktik pariwisata berkelanjutan yang menyeimbangkan manfaat ekonomi dengan pelestarian lingkungan dan harmoni sosial. Rekomendasi diberikan untuk lembaga pemerintah, komunitas lokal, dan pengelola pariwisata untuk meningkatkan hasil positif dan mengurangi dampak negatif. Penelitian lebih lanjut disarankan untuk mengeksplorasi dampak jangka panjang dan strategi mitigasi yang efektif. Kata Kunci: Pariwisata, Komunitas Lokal, Dampak Lingkungan, Dampak Sosial, Dampak Ekonomi, Pariwisata Berkelanjutan, Lembang, Indonesia ii APPROVAL PAGE THE POSITIVE AND NEGATIVE IMPACTS OF TOURISM ON LOCAL COMMUNITIES IN BANDUNG By: Cho Jun Hyun ID No: 19020032 A Final Project in Partial Fulfillment of the Requirement for the Degree of Bachelor Management Undergraduate Program of Management Study School of Business and Management Institut Teknologi Bandung July 22, 2024 Approved by Adita Pritasari, S.T., M.S.M. iii.