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PENGEMBANGAN FRAMEWORK POST-PROJECT ERP (Studi Kasus pada Dua Perusahaan Besar di Indonesia)

FRAMEWORK DEVELOPMENT OF ERP POST-PROJECT (Case Study in Two Big Companies in Indonesia)

Master Theses from JBPTITBPP / 2017-09-27 14:50:36
Oleh : YUSRAINI MUHARNI (NIM 23406018), S2 - Industrial Engineering and Management
Dibuat : 2008, dengan 8 file

Keyword : ERP system, post-project , framework, case study

Penelitian ini bertujuan membangun Framework untuk post-project sistem ERP. Framework ini didukung oleh teori yang diperoleh melalui studi literatur pada area post-project sistem ERP.


Pertanyaan penting pada penelitian ini adalah bagaimanakah framework yang menjelaskan pengelolaan post-project sistem ERP? Untuk menjawab pertanyaan tersebut, maka pertanyaan dibuat menjadi lebih detail dan spesifik sebagai berikut: (1) Proses apa saja yang terjadi pada fase post-project sistem ERP? (2) Aktivitas-aktivitas apa saja yang ada pada tiap-tiap proses? (3) Bagaimana seluruh aktivitas pada tiap-tiap proses berkontribusi terhadap perolehan benefit.


Untuk mendapatkan jawaban dari pertanyaan tersebut, perlu dilakukan langkah-langkah sebagai berikut: (1) mengembangkan framework yang dapat membantu menjelaskan bagaimana aktivitas-aktivitas pada post-project ERP berperan, (2) melakukan investigasi empiris melalui dua studi kasus, dan (3) menganalisa hasil dari dua studi kasus tersebut sehingga didapatkan kesimpulan yang berkaitan dengan benefit dari aktivitas-aktivitas pada post-project sistem ERP. Pada kedua studi kasus tersebut dilakukan wawancara secara langsung dengan narasumber dengan panduan protokol wawancara yang terdiri dari pertanyaan terbuka dan semi-terstruktur. Interview dilakukan selama 30 sampai 90 menit, direkam dan kemudian dituliskan secara lengkap.


Dari penelitian ini diketahui bagaimana kedua perusahaan melakukan aktivitas yang terkait dengan post-project sistem ERP. Dengan melakukan perbandingan diantara kedua perusahaan dihasilkan framework post-project ERP yang lebih lengkap.

Deskripsi Alternatif :

This study develops a framework for ERP system post-project. It presents essential ideas and theoretical backgrounds through in-depth literature review in the areas of ERP system post-project


The main research question in this study is: how to execute ERP system post-project that will increase benefit for company? This question will be answered by the following questions: (1) What are the processes important to be execute in the ERP system post-project?, (2) What are the major activities in each process?, and (3) How the overall activities in the process will contribute in achieving benefit to company?


To answer research questions, the following steps are conducted: (1) developing of framework that could help in explaining how activities in ERP system post-project take place, (2) conducting empirical investigation through the execution of two case studies in Indonesia, and (3) analizing the result of the two case studies in order to be able to raise some conclusions that related to the benefit of ERP system post-project activities. Two case studies had been conducted. Personal interviews were executed. The interview protocol consists of a number of open ended semi structured questions to allow interviewer clarify specific issues in the discussion. In total 7 interviews were done. Each interviews lasted between 30 until 90 minutes. They were recorded and transcribed in full.


Based on case study in two companies this research shows how a firm conduct their Enterprise Resource Planning (ERP) post-project activities. This research concludes by providing a framework of ERP system post-project.

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