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ANALISIS FAKTOR-FAKTOR UTAMA YANG MEMPENGARUHI KEINGINAN UNTUK SHARING PENGETAHUAN Studi Kasus: PT. Telekomunikasi Indonesia, TBK

ANALYSIS OF DETERMINANTS AFFECTING BEHAVIORAL INTENTION TO SHARE KNOWLEDGE Case Study: PT. Telekomunikasi Indonesia, TBK

Master Theses from JBPTITBPP / 2017-09-27 14:50:35
Oleh : Syaiful (NIM 234 03 001), S2 - Industrial Engineering and Management
Dibuat : 2006-10-03, dengan 13 file

Keyword : theory of reasoned action, knowledge sharing behavior, behavioral intention to share knowledge, organizational leadership, organizational climate, sense of urgency.
Kepala Subjek : Management
Nomor Panggil (DDC) : T 658.314 SYA

Abstrak :


Penelitian ini ditujukan untuk mengetahui keinginan pegawai untuk melakukan sharing pengetahuan di sebuah perusahaan yang sedang melakukan upaya inisiatif manajemen pengetahuan. Selama ini, di Indonesia khususnya, inisiatif manajemen pengetahuan kurang memperhatikan aspek di luar teknologi, seperti kepemimpinan, kultur atau iklim organisasi dalam mendorong individu untuk melakukan sharing pengetahuan. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor penting yang mempengaruhi keinginan orang untuk melakukan sharing pengetahuan dan menganalisis pengaruh masing-masing faktor tersebut dalam mempengaruhi keinginan orang untuk melakukan sharing pengetahuan. Dalam penelitian ini, model penelitian dikembangkan berdasarkan konteks perilaku sharing pengetahuan dalam formasi model TRA yang terdiri dari dimensi-dimensi Transformational Leadership, Organizational Climate, Team-Based Reward, Sense of Urgency, Subjective Norm, Attitude toward Knowledge Sharing dan dimensi Intention to Share Knowledge. Model tersebut kemudian diuji pada sebuah BUMN di Bandung dengan menggunakan sampel sebanyak 4520 dari total 8296 responden yang terdini dari pegawai dengan posisi band 3 sampai dengan 6. Metode pengujian yang digunakan dalam penelitian ini adalah metode Structural Equation Modeling dengan menggunakan perangkat lunak LISREL 8.54. Hasil pengujian menunjukkan bahwa attitude toward knowledge sharing dan dimensi subjective norm berpengaruh positif terhadap intention to share knowledge. Hasil pengujian tersebut juga membuktikan bahwa subjective norm selain berpengaruh secara langsung juga berpengaruh secara tidak langsung terhadap intention to share knowledge melalui attitude toward knowledge sharing. Dimensi organizational climate juga berpengaruh tidak langsung terhadap intention to share knowledge melalui subjective norm, dan transformational leadership berpengaruh pada organizational climate. Meskipun demikian, hasil pengujian tersebut juga menunjukkan bahwa sense of urgency tidak memiliki pengaruh positif terhadap intention to share knowledge sekalipun dimensi tersebut dipengaruhi secara positif oleh transformational leadership.

Deskripsi Alternatif :

Abstract :


This research was addressed to understand individual employees behavioral intention to share knowledge in an organization which was doing a knowledge management initiative. Nowadays, especially in Indonesia, knowledge management initiative is lack of attention in other aspects beside technology, such as leadership, organizational culture or climate, to encourage person to share knowledge. These research objectives were to identify and analyze some major factors affecting people to share their knowledge. Hence, this research model was developed in behavioral contexts of knowledge sharing based on the theory of reasoned action (TRA). Dimensions involved were Transformational Leadership, Organizational Climate, Team-Based Reward, Sense of Urgency, Subjective Norm, Attitude toward Knowledge Sharing and Intention to Share Knowledge. This model was examined and validated at one public company in Bandung using 4520 sample from 8296 respondents which was taken from all employees in band position 3 to 6. Technique analysis used in this research was Structural Equation Modeling by applying LISREL 8.54. This research results showed that attitude toward knowledge sharing and subjective norm positively affect intention to share knowledge. It also proved that subjective norm could affect directly to intention to share knowledge as well as indirectly affect through attitude toward knowledge sharing; organizational climate affected indirectly to intention to share knowledge through subjective norm; and transformational leadership directly affected organizational climate. Otherwise, in this result, it also showed that sense of urgency did not positively affect intention to share knowledge although it was affected positively by transformational leadership.

Copyrights : Copyright (c) 2006 by Faculty of Industrial Technology ITB. Information Dissemination Right @2008 ITB Central Library, Jl. Ganesha 10 Bandung,40132, Indonesia. Verbatim copying and distribution of this entire article is permitted by author to ITB Central Library in any medium, provided this notice is preserved.

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