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PERANCANGAN SISTEM MANAJEMEN MUTU BERDASARKAN ISO 9001:2015 DI DIVISI TEMPA-COR DAN ALAT PERKERETAAPIAN PT PINDAD (PERSERO)

DESIGNING OF QUALITY MANAGEMENT SYSTEM BASED ON ISO 9001:2015 IN DIVISION OF FORGING-CASTING AND RAILWAY EQUIPMENTS PT PINDAD (PERSERO)

Undergraduate Theses from JBPTITBPP / 2018-03-16 09:15:21
Oleh : PUTRI NOVIYANTI CHANDRA (NIM : 13413003), S1 - Industrial Engineering-FTI
Dibuat : 2018-03-16, dengan 1 file

Keyword : Sistem Manajemen Mutu, ISO 9001:2015, Manufaktur, Transisi.

Selain memproduksi alat pertahanan, PT Pindad (Persero) juga bergerak di bisnis industrial. Salah satu bisnis industrial yang PT Pindad (Persero) jalankan yaitu bisnis tempa, cor, sarana dan prasarana kereta api oleh Divisi Tempa-Cor dan Alat Perekeretaapian (Divisi TC & AP). Walaupun persentase reject produk yang dimiliki Divisi TC & AP pada bulan Januari hingga Desember 2017 tidak melampaui batas maksimum persentase reject produk, namun Divisi TC dan AP ingin terus meningkatkan kualitas produk melalui peningkatan kualitas pada sistem mutu.

ISO 9001 merupakan standar internasional di bidang sistem manajemen mutu. Dengan adanya akreditasi ISO tersebut, dapat dikatakan suatu organisasi telah memenuhi persyaratan internasional dalam hal penjaminan mutu produk atau jasa yang dihasilkan. Saat ini, Divisi TC dan AP PT Pindad (Persero) telah memiliki sertifikasi ISO 9001:2008. Mengingat masa berlaku ISO 9001:2008 yang dimiliki Divisi TC & AP akan habis pada bulan September 2018, maka hal ini menjadi krusial bagi Divisi TC & AP untuk meningkatkan kesiapan dalam pemenuhan persyaratan-persyaratan yang ada pada ISO 9001:2015 dengan segera. Peningkatan kesiapan yang dimaksud yaitu dengan melakukan penyesuaian terhadap persyaratan-persyaratan ISO 9001:2008 yang belum memenuhi persyaratan-persyaratan yang terdapat pada ISO 9001:2015.

Terkait dengan pemenuhan persyaratan tersebut, tujuan dari peneltian yaitu untuk merancang sistem manajemen mutu sesuai dengan persyaratan ISO 9001:2015 berdasarkan kondisi sistem manajemen mutu eksisting di Divisi TC & AP sekarang. Perancangan tersebut meliputi perancangan dokumen terhadap 4 klausul yaitu klausul 4.2 mengenai pihak yang berkepentingan, klausul 4.4 mengenai sistem manajemen mutu dan proses-prosesnya, klausul 6.3 mengenai perencanaan perubahan, dan klausul 7.1.6 mengenai pengetahuan organisasi.

Deskripsi Alternatif :

In addition to producing defense equipments, PT Pindad (Persero) is also engaged in industrial business. One of those industrial businesses is a business of forging, casting, facilities and infrastructure of railway enganged by the Division of Forging, Casting and Railway Equipmens (Division of TC & AP). Eventhough the percentages of rejected product in January until December 2017 had not exceeded the maximum target of rejected product percentage, but Division of TC & AP would like to keep improving product quality through quality improvement on quality system.

ISO 9001 is an international standard in the field of quality management systems. By having ISO accreditation, it can be said that an organization has met international requirements in terms of quality assurance of products or services. Currently, Division of Forging, Casting and Railway Equipment of PT Pindad (Persero) has owned ISO 9001: 2008. Regarding that ISO 9001: 2008 expiration date will end in this September 2018, so it is crucial for Division of Forging, Casting and Railway Equipment to improve their readiness level in meeting the requirements of ISO 9001: 2015 as soon as possible. The improvement of readiness level refers to previous statement is to make adjustments to ISO 9001: 2008 requirements that have not meet the requirements contained in ISO 9001: 2015 yet.

Regarding to meeting of these requirements, the purpose of this research is to design quality management system in accordance with the requirements of ISO 9001: 2015 based on the condition of existing quality management system in the Division of TC & AP. The designs include documents designing for 4 clauses. They are clause 4.2 concerning the interested parties, clause 4.4 about the quality management system and its processes, clause 6.3 on planning changes, and clause 7.1.6 about organizational knowledge.

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