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USULAN SISTEM PENERIMAAN PESANAN BERDASARKAN PERENCANAAN KAPASITAS DI CV. CIPTA SINERGI MANUFACTURING

PROPOSED ORDER ACCEPTANCE SYSTEM BASED ON CAPACITY PLANNING IN CV. CIPTA SINERGI MANUFACTURING

Undergraduate Theses from JBPTITBPP / 2017-09-27 11:39:11
Oleh : ADYATAMI TANJUNG (NIM : 134 1 3004), S1 - Department of Industrial Engineering
Dibuat : 2017-09-08, dengan 1 file

Keyword : penerimaan pesanan, perencanaan kapasitas, make to order.

CV. Cipta Sinergi Manufacturing (CSM) adalah salah satu perusahaan yang bergerak di bidang industri logam. Perusahaan ini menerapkan sistem make to order (MTO) dalam menjalankan proses produksinya. Artinya, CSM baru akan melakukan kegiatan produksi apabila terdapat pesanan yang masuk ke CSM dari pelanggan. Sebagai perusahaan make to order, CSM harus selalu menjaga kepuasan pelanggan. Salah satu cara untuk menjaga kepuasan pelanggan tersebut adalah dengan selalu menyelesaikan pesanan dengan baik sesuai dengan duedate yang telah ditetapkan di awal tahap tawar menawar. Berdasarkan data historis CSM, selama periode 2012 sampai 2016, rasio on time delivery CSM tidak lebih dari 50%. Artinya selama periode tersebut, penyelesaian pesanan pelanggan oleh CSM masih banyak yang melebihi duedate. Berdasarkan analisis fishbone diagram, diketahui bahwa keterlambatan penyelesaian pesanan tersebut salah satunya disebabkan karena over capacity dan perencanaan penjadwalan kapasitas di awal tahap tawar menawar yang kurang akurat. Over capacity disebabkan karena kecenderungan CSM untuk menerima semua pesanan yang masuk. Saat ini, CSM belum memiliki sistem penerimaan pesanan dan perencanaan kapasitas di tahap awal tawar menawar yang baku.


Penelitian ini bertujuan untuk menentukan sistem penerimaan pesanan berdasarkan perencanaan kapasitas yang baik sehingga tidak terjadi over capacity dan keterlambatan pengerjaan pesanan dapat dihindari. Sistem penerimaan pesanan yang diajukan menggunakan model matematis dengan fungsi obyektif memaksimasi profit. Berdasarkan hasil pengujian model usulan menggunakan data historis CSM pada periode 7 April-17 April 2017, didapatkan profit model usulan sebesar Rp 811,019,021.62, lebih besar dari profit solusi historis CSM. Hal ini menunjukkan bahwa sistem penerimaan pesanan usulan lebih baik dibanding solusi historis yang diterapkan CSM.

Deskripsi Alternatif :

CV. Cipta Sinergi Manufacturing (CSM) is one of the company that engaged in the metal industry. This company uses make to order system in their production. It means that CSM will do their production activity if there are orders from the customers. As a make to order company, CSM should always maintain customerÂ’s satisfaction by completing their orders perfectly and not exceeding the duedate that has been decided in the beginning phase of order acceptance. Based on the CSM historical data, during 2012 until 2016, the on time delivery ratio of CSM is under 50%. It means that order completion by CSM mostly exceeded the duedate. Based on fishbone diagram analysis, it is known that the completion of orders are late due to over capacity and the non accurate capacity planning in the beginning phase of order acceptance. Over capacity is due to the tendency of CSM to accepts all orders that enter to the marketing division. Right now, CSM doesnÂ’t have standardized order acceptance system and capacity planning system.


This study aims to determine the order acceptance system based on good capacity planning so that over capacity can be avoided and the completion of orders can be done without exceeding the duedate. The proposed order acceptance system uses mathematic model with maximize profit as its objective. Based on the test results of the proposed model using CSM historical data during 7 April-17 April 2017, it is acquired that the proposed model gives Rp 811,019,021.62 as profit, larger than the profit that acquired by CSM historical solution. It shows that the proposed order acceptance system is better than the historical solution.

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